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How it works

Five steps. No jargon. Nothing to restart.

From first click to completed document in about 30 minutes when a professional is available. Every step saves your progress.

Your progress bar

  1. 3
  2. 4
  3. 5

The same five stages — Document → Details → Pay → Meet → Done — stay visible throughout, and you can go back without losing anything.

A client speaking with a professional by video from her home.Illustrative scene
A thoughtful approachProfessional guidance, wherever you are.Questions? Talk to us
  1. 1. Upload your document

    Choose the service or simply upload the document you were told to get notarized. We check it for signer and jurat fields and confirm — in plain language — whether it can be completed online in your province. If it can't, you see the in-person option straight away.

    • PDF, DOCX or a clear photo
    • Up to 40 MB per file; replace a single unreadable page
    • Don't sign yet — witnessing happens on camera

    2–3 minutes

  2. 2. Confirm your contact details

    Enter your email and mobile number and confirm each with a one-time code. That's where your appointment details, session link and completed document go. There's no ID upload — your professional checks your government-issued photo ID on camera during the session.

    • One-time code by email and text
    • No ID photos to upload
    • Accepted at your session: Canadian passport
    • Accepted at your session: Provincial driver's licence

    About 1 minute

  3. 3. See the exact total, then pay

    The order summary shows the base fee, any add-ons you chose and tax. The button says exactly what you'll pay. Cards, and wallets like Apple Pay and Google Pay where supported.

    • No hidden surcharges
    • Receipt emailed immediately
    • Refund and re-do policy applies if the act can't be completed

    1 minute

  4. 4. Meet your professional

    Choose Connect Now to join the live queue with an honest wait estimate, or Schedule for Later. Have your government-issued photo ID ready — your professional checks it on camera, reviews the document, administers the oath or declaration and watches you sign on camera.

    • Camera and mic test before you join
    • Professional's name and credential shown
    • Session record kept as the rules require

    Usually 10 minutes

    Online hours: Mon–Sun 8:00–22:00 ET

    Why the ID check? Ontario's remote commissioning rules require the commissioner to be satisfied of your identity.

  5. 5. Download your completed document

    The commissioned document, receipt and case number are delivered to your secure vault. Print it, share a link, or order a courier hard copy where offered. Start a similar request later without re-entering your details.

    • Case number for the receiving organization
    • Access log on every download
    • Start Similar Request shortcut

    Instant

What it looks like

The product, not a stock photo.

What makes a video session valid in Ontario

  • Live two-way video and audio

    The oath or declaration is administered in real time over a continuous two-way connection. A pre-recorded video or an emailed signature without a live commissioner does not qualify.

  • Identity checked on camera

    You show valid government-issued photo ID to the camera so the commissioner can be satisfied as to your identity before the oath.

  • You sign during the session

    The commissioner watches you sign during the call. A document signed beforehand has to be re-signed on camera.

  • A modified jurat is used

    The jurat records that the oath was administered remotely and states where each person was located, as O. Reg. 431/20 requires.

Example modified jurat: Sworn (or Affirmed) before me remotely by [name] of the City of [city], in the Province of [province], via audio-visual communication technology in accordance with O. Reg. 431/20, on [date].

If something goes wrong

  • We can't read a page

    Replace only that page. Everything else stays.

  • ID can't be verified automatically

    We review it without making you start over.

  • Payment didn't go through

    Your request is saved — try another payment method.

  • The professional can't complete the act

    Our refund and re-do policy applies; you'll be told why.

  • You close the tab

    Your case link and code get you straight back to where you were.

ID we can't accept

  • Ontario Health Card (OHIP). Ontario's Personal Health Information Protection Act, 2004 restricts requiring a person's health number as identification, so a health card is not requested or recorded.
  • Social Insurance Number (SIN) card. A SIN card has no photo or signature, and collection of the SIN is restricted to tax and employment purposes.
  • Expired ID of any kind. An expired passport or licence is no longer accepted as current proof of identity.
  • A photo, screenshot or photocopy of ID. The physical original card or passport must be shown — a picture of it on a phone or paper is not accepted.
  • Bank, credit, student or employer cards on their own. These are not government-issued photo identity documents and do not meet the standard on their own.

FAQ

Before you start

All FAQs →

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See eligibility and price before you pay.

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This page is general information, not legal advice. Acceptance of any document is always the receiving organization's decision. Prices shown exclude applicable tax unless stated.