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Privacy Policy

Version 2026.09Effective September 15, 2026privacy@enotarypublic.ca

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Effective date: September 15, 2026

LawTech Inc. ("enotarypublic.ca", "we", "us" or "our") operates the website at www.enotarypublic.ca and provides notary, commissioning and related document services (together, the "Services"). This Privacy Policy explains how we collect, use, disclose and protect your personal information. We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Accountability and how to contact us

We are accountable for the personal information in our control. We have designated a Privacy Officer who is responsible for our compliance with this policy and applicable privacy law.

  • Privacy Officer: [name/title]
  • Email: privacy@enotarypublic.ca
  • Mail: LawTech Inc., Unit 23, 1200 Derry Road, Mississauga, ON

If you have a privacy concern we have not resolved to your satisfaction, you may contact the Office of the Privacy Commissioner of Canada (priv.gc.ca; 1-800-282-1376).

2. What we collect and why

Depending on how you use the Services, we may collect:

  • Contact and account information — name, email, mailing address, phone number, and (if you create an account) a password.
  • Service information — the document type and details, the parties involved, and what you tell us about your request.
  • Identity information — your date of birth and government-issued photo identification, and, where identity verification is used, a verification photo/selfie that may be processed as biometric information to match your face to your ID. This is sensitive information.
  • Document content — the documents you upload or that are prepared, commissioned or notarized for you.
  • Payment information — processed by our payment provider; we do not store full card numbers.
  • Technical information — IP address and usage data (see the Cookies notice).

We use this information to: assess and quote your request; verify your identity; schedule and deliver the Services; process payments and refunds; keep the records that commissioners and notaries are required to keep; communicate with you about your requests; detect and prevent fraud; and meet legal and regulatory obligations.

We collect, use and disclose personal information with your consent, except where the law permits or requires otherwise. Because some of what we handle is sensitive — government identification, a verification photo, date of birth, and document contents — we rely on your express consent for that information and use it only for the purposes described here. Where identity verification processes your image as biometric information, we use it only to confirm your identity for the requested Service, retain it no longer than needed to complete and evidence that Service, and do not use it for any unrelated purpose. You may withdraw consent, subject to legal or contractual restrictions and reasonable notice; withdrawing consent may prevent us from providing the Services.

4. How we collect

We collect personal information directly from you, and from service providers acting on our behalf (for example, identity verification and payment providers), and from third parties where permitted by law.

5. When we disclose

We do not sell, rent or trade your personal information. We disclose it only:

  • To service providers who process it for us — identity verification, payment processing, website and document hosting, email delivery, and analytics — under contracts that require them to protect it and use it only for the services they provide to us, and receive only the information they need. Where a service provider processes information outside Canada, that information may be subject to the laws of that jurisdiction, including lawful access by its authorities. We limit such transfers for identity and document information and prefer Canadian processing for it;
  • For legal and compliance reasons — in response to a valid legal order, to investigate a breach of an agreement or law, to detect or prevent fraud, or to establish, exercise or defend legal claims; and
  • In a business transaction — as an asset in a merger, sale or reorganization, subject to appropriate protections.

6. Where your information is processed; cross-border transfers

Identity information and completed documents are stored in Canada. Some service providers may process limited information outside Canada; where that occurs, the information may be subject to the laws of that jurisdiction, including lawful access by its authorities. We limit such transfers for identity and document information and prefer Canadian processing for it.

7. How we protect your information

We use administrative, technical and physical safeguards appropriate to the sensitivity of the information, including encryption in transit and at rest, access on a least-privilege basis, and audit logging.

8. If a breach occurs

If a breach of our security safeguards creates a real risk of significant harm to you, we will notify you and report to the Office of the Privacy Commissioner of Canada as required by law, and we keep records of breaches as the law requires.

9. How long we keep your information

We keep personal information only as long as necessary for the purposes described here or as required by law and professional obligations. Because a commissioner or notary must keep a record of the notarial acts they perform, completed documents and their transaction records are retained for [period — confirm]. Identity-verification material is kept no longer than needed to complete and evidence the Service and is then [deleted / minimized to a non-image confirmation record].

10. Marketing messages

We send commercial electronic messages only with your consent, in accordance with Canada's Anti-Spam Legislation. Every such message identifies us and includes a working unsubscribe link; you may opt out at any time without affecting Services you have requested. You may continue to receive transactional messages (for example, booking confirmations and receipts).

11. Your access and correction rights

You may ask to see the personal information we hold about you and to correct inaccuracies, subject to limited legal exceptions. Contact the Privacy Officer above; we will respond within the time the law allows.

12. Cookies and analytics

See our Cookies & Tracking notice for how we use cookies and analytics, and how to opt out.

13. Children

The Services are intended for adults. We do not knowingly collect personal information from children without appropriate consent.

14. Your relationship with us

Using this platform makes you a customer of a document-services business. It does not create a solicitor-client relationship or make you a client of any law firm, and using the platform does not, by itself, give rise to legal advice or privilege. If you separately retain a lawyer through a referral, that relationship is governed by your engagement with that lawyer.

14A. Automated processing and AI

We use software, including AI-assisted tools, to help classify documents, route requests, detect missing information and support customer service. These tools assist our people; they do not make the final decision about the legality, validity or acceptance of any document, and they do not replace the judgment of the commissioner or notary. Any determination that affects your Service is made or confirmed by a person.

15. Changes to this policy

We may update this policy from time to time and will post the updated version here with a new effective date. Your personal information is treated under the policy in effect when it was collected, unless you consent otherwise.